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ServiceNow

Sr Software Engineer

Location
Santa Clara, CALIFORNIA, United States
Work model
Hybrid
Seniority
Senior
Employment
FullTime
Posted
Added to Codestelle

Language requirements

German
Not specified
English alone
Not specified

Based on explicit wording in the listing. “Not specified” does not mean a language is optional.

About this role

About the Team:

The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products.

What you get to do in this role:

  • Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
  • Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery.
  • Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
  • Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
  • Integrate automated testing into development workflows to ensure consistent quality across releases.
  • Participate in design and code reviews, ensuring best practices in performance, maintainability, and testability.
  • Develop comprehensive test strategies covering functional, regression, integration, and performance aspects.
  • Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
  • Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

 

To be successful in this role you have:

  • Experience applying critical thinking to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Bachelor's degree or higher in Computer Science, Computer Engineering, or related field
  • 5-8 years of experience in software engineering, with a track record of delivering high-quality products.
  • 1+ year of practical experience with AI/ML-powered features, agentic systems, or LLM-based tooling
  • Proficiency in Python, Javascript, Typescript, Java, or similar object-oriented languages.
  • Experience with modern front-end frameworks such as Angular and/or React.
  • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
  • Experience with REST/API-driven development and integration patterns
  • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines.
  • Strong debugging and problem-solving skills in complex, distributed systems
  • Ability to troubleshoot complex systems and optimize performance across the stack.
  • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
  • Exposure to AI-native development tools (e.g., Claude Code, Cursor, Copilot)
  • Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems.

For positions in this location, we offer a base pay of $143,200 - $193,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.