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Scalable GmbH

Senior IT Support Engineer (m/f/x)

Location
Singapore, , Singapore
Work model
OnSite
Seniority
Senior
Employment
FullTime
Posted
Added to Codestelle

Language requirements

German
Not specified
English alone
Not specified

Based on explicit wording in the listing. “Not specified” does not mean a language is optional.

About this role

  • Setup, configuration and maintenance of laptops, printers, conference room equipment and other hardware
  • Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
  • Management of accounts and access rights (Google workspace, VPN access, etc.)
  • Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
  • Development and establishment of a centralized identification and authentication platform
  • Handling of complex service requests for your colleague in the context of 1st and 2nd level support 
  • Creation of technical documentation and reports

Please note that this is an onsite position in our Singapore Office.

  • Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
  • Experience in 1st and 2nd level IT support
  • High sense of responsibility in dealing with sensitive data
  • Strong service orientation and high quality awareness
  • Proactive, independent and solution-oriented way of working
  • Fluent in English 
  • Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus