Software Engineer - Federal

*This position is not eligible for employment-based sponsorship*

Job Description

Join the CCM (Cloud Cost Management) engineering team in ServiceNow’s IT Asset Management suite! 

As a member of the CCM Engineering team, you’ll be working on cutting-edge ServiceNow AI platform to build help AI natives apps, helping customers understand and optimize their public cloud infrastructure.

If you’re a self-motivated, quick learner, who’s up for taking on extreme challenges, and passionate about cloud, the Cloud Cost Management (CCM) team is a perfect fit for you!

What you get to do in this role:   

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Design and ship agentic and GenAI features that turn product workflows into LLM-driven experiences, with tool use, guardrails, evals, and monitoring built in from day one.
• Help design and implement new products and features while also enhancing the existing product suite

 

Qualifications

*This position is not eligible for employment-based sponsorship*

To be successful in this role you have:

• Bachelors (w/ 3-5 years of experience), or Masters (w/ 2-3 years of experience) degree in Computer Science, or related Field
• 2+ years of experience with Java or a similar OO language, Java Script / Type Script etc.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Hands on experience with LLMs (Anthropic, OpenAI), including prompting for analysis, generating code,  and structured outputs
• In depth knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Hands on knowledge of RDBMS/SQL.
• Exposure to any public cloud providers like AWS, Azure etc is added benefit.
• Passionate about Ai / Agentic AI , Building agents with evals, observability, and cost/latency tuning
• Preferred Experience /knowledge in Large data handling techs like Flink

For positions in this location, we offer a base pay of $125,700 - $194,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.