ServiceNow
Sr Staff Outbound Product Manager - AI Assistant
- Location
- Mountain View, California, United States
- Work model
- Remote
- Seniority
- Manager
- Employment
- FullTime
- Posted
- Added to Codestelle
Work location
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Listing locationMountain View, California, United States
Job description10+ years in Product Management, Product Marketing, Solutions, Partner Success, or a hybrid PM/PMM role—ideally with enterprise SaaS and platform/integration products.
Extracted 2026-10-20 · Automated text analysis, not employer confirmation.
Original job listing ↗Language requirements
- German
- Not specified
- English alone
- Not specified
Based on explicit wording in the listing. “Not specified” does not mean a language is optional.
About this role
At Moveworks, we’re building the most advanced enterprise AI platform in the world — combining generative LLMs, agentic reasoning, enterprise search, and natural conversation into one cohesive product experience. As an Outbound Product Manager, you’ll play a key role in shaping the future of our AI Assistant, used by millions of employees around the world.
Our mission is to win the Front Door by being a daily assistant for all employees.
The Role
As a Sr. Staff Outbound Product Manager, you will be responsible for the market success of our Assistant portfolio, including EmployeeWorks: shaping the narrative, ensuring deployments are repeatable, enabling the field and partners, to drive adoption and growth.
What You'll Do:
- Develop deep customer and market understanding: segment needs, competitive landscape, and the real-world constraints of deploying integrations in large enterprises (security, governance, admin workflows, change management).
- Help with defining and testing “GA readiness” for integrations: packaging, documentation, deployment guides, support escalation paths, and operational playbooks.
- Lead adoption efforts for new capabilities and major integrations, including announcements, release notes, demo assets, and internal enablement.
- Lead early access programs to gather feedback and validate new product capabilities.
- Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams.
- Enable Sales/SE/CS/Support with talk tracks, discovery questions, ROI narratives, competitive objections, implementation checklists, and troubleshooting guides.
- Define and drive adoption and success metrics for the Assistant.
- Bring field insights into product planning: translate voice-of-customer and deployment learnings into prioritized requirements and crisp acceptance criteria for inbound PMs.
- Manage community engagement and create content that drives interest and success.
To succeed in this role you have:
- 10+ years in Product Management, Product Marketing, Solutions, Partner Success, or a hybrid PM/PMM role—ideally with enterprise SaaS and platform/integration products.
- Demonstrated experience shipping and scaling integrations/connectors, platform ecosystems, or developer/admin-facing features.
- Strong understanding of enterprise deployment realities: SSO/OAuth/SAML, permissions and ACLs, data governance, security reviews, compliance, and admin UX.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Ability to craft crisp narratives and practical enablement: you can write the pitch, build the deck, and equip teams to win.
- Comfort working cross-functionally with Sales, SE, CS, Support, Marketing, Partnerships, and Security/Legal.
- Analytical approach to adoption: you define metrics, instrument success, and make data-informed recommendations.
- Excellent written and verbal communication; ability to simplify complexity without losing technical truth.
- Strong sense of accountability, with the ability to influence, lead, and execute effectively.
- Action-oriented mindset and motivation to deliver impactful outcomes
For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.