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ServiceNow

Sr Mgr, Systems Engrg Mgmt

Location
Hyderabad, , India
Work model
OnSite
Seniority
Senior
Employment
FullTime
Posted
Added to Codestelle
Apply on company website

Language requirements

German
Not specified
English alone
Not specified

Based on explicit wording in the listing. “Not specified” does not mean a language is optional.

About this role

What you get to do in this role:

  • Contribute to and deliver on our vision for fully automated, scalable and highly available Kubernetes infrastructure to support the growth and innovation of the company 

  • Manage the quarterly and annual planning, team objectives, individual goals, deliverables, hiring, development plans, and performance reviews. 

  • Provide technical guidance for the Kubernetes platform and tooling and participate in architectural reviews with engineering leads. 

  • Own availability, reliability and risk management for production systems at scale. 

  • Incorporate best in class cloud native engineering practices and tooling, leverage and contribute to open source projects, and help the team deliver in house software and automation for our requirements 

  • Manage and develop the India-based engineering team as an integral part of a globally distributed engineering organisation, maintaining close day-to-day collaboration with counterparts in Dublin/EMEA and partners in US and APAC regions. 

  • Collaborate with peer teams on complex, global engineering efforts — building consensus on architecture, coordinating resources, and driving issues and timelines through to completion, even where the work spans multiple teams. 

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 12+ years of experience building production infrastructure and automation, including substantial hands-on experience with Linux, distributed systems, software development and containerisation technology. Experience building and operating Kubernetes is highly desirable. 

  • 5+ years managing systems and software engineers, with a track record of hiring, developing, and retaining strong engineers and building teams that deliver.  

  • Fluency with the components of modern cloud infrastructure including hyperscaler services, Kubernetes, cloud native networking & loadbalancing, service mesh, CI/CD & gitops tooling such as Terraform, ArgoCD, Crossplane 

  • Prior experience in software development/engineering, release management, DevOps and managing large-scale server infrastructure in a 24/7 environment. 

  • The ability to lead effective incident response for the platform, distil root causes and lessons learned, and drive the resulting improvements through to completion — whether the fix lives within the team or requires influencing other engineering groups. 

JV20